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Trouble Ticket Tracker Software

by TLI Software Inc

(0) | 0 Reviews | 203 Views

Product Version: 2.0
Last Updated: 29 Jun 2009

 
Key Features and Benefits:

Features of Trouble Ticket Tracker

  • Allows users add tickets
  • Enables users to view tickets raised
  • Facilitates editing tickets
  • Shows current status of tickets
  • Searches tickets by date, issue type, ticket id, and ticket status
  • Provides admin section to create new users, add new issue status, new tickets, and new priorities
  • Generates ticket reports




Detailed Product Description
Trouble Ticket Tracker is intended for the administrators who are responsible for managing the customer support for the organization. Trouble Ticket enables to submit support tickets and enables the support team to track, route and manage issues. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.

Features of Trouble Ticket Tracker

  • Allows users add tickets
  • Enables users to view tickets raised
  • Facilitates editing tickets
  • Shows current status of tickets
  • Searches tickets by date, issue type, ticket id, and ticket status
  • Provides admin section to create new users, add new issue status, new tickets, and new priorities
  • Generates ticket reports

Uses of Trouble Ticket Tracker

  • Allows fast documentation of issues
  • Enables tracking tickets, routing requests, and managing issues
  • Improves communication and collaboration
  • Results in better customer support
  • Improves turn-around-time for technical and customer support
Language and Region Availability
Supported LanguagesEnglish
Region/Location AvailableAfghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Costa Rica, Cote D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
Industries and Business Segments
Key IndustriesAll Industries
Key Business SegmentsEnterprise
Consumer
Digital Office

Operating Systems
Supported Operating SystemsMicrosoft Windows* 2003
Windows* 2000
Windows* 9x
Windows* Me
Windows* NT
Windows* Vista
Windows* XP
Windows* XP Home Edition
Windows* XP Media Center Edition
Windows* XP Professional x64 Edition
Windows* XP Tablet PC Edition

Minimum System Requirements
ProcessorIntel® Celeron® D processor
Processor Speed1
Memory.25
Hard Disk Space1
Display1024x768

Recommended System Requirements
ProcessorIntel® Celeron® D processor

Other System Requirements

 

TLI Software Inc
  TLI Software has several years of experience in website designing and developing web applications in PHP, Flash, FLEX, ASP .NET, Java which have stood the test of time and become the cornerstone of many successful businesses.     TLI is a complete IT solutions provider with its head office in Toronto, Canada and its global delivery center in Bangalore, India fully equipped to support your services, products, infrastructure and support needs.     TLI has engaged successfully with clients in verticals as diverse as automotive, electronics, health management, interactive advertising and media, banking and finance, tra  


Contact Information
Main Phone800-915-4322
Company URLhttp://www.tlisoftware.com/
Support Information
Technical Support Emailinfo@tlisoftware.com
Sales Contact Information
Sales Contact Emailinfo@tlisoftware.com
Sales Contact Phone800-915-4322
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