<div id="savedDescrDiv"> <div>&#160;</div> <div><br /> &#160;</div> <p style="margin: 0px; font: 12px Helvetica; font-size-adjust: none; font-stretch: normal">ConcourseSuite Enterprise Edition comprises several fully integrated modules. ConcourseCRM, ConcourseWEB, and ConcourseTEAM combine to meld traditional CRM functions with website authoring, content management, and Enterprise 2.0 collaboration features. With ConcourseFLEX, users can add custom functionality through the industry standard Portlet architecture.</p> <p style="margin: 0px; font: 12px Helvetica; font-size-adjust: none; font-stretch: normal"><br class="webkit-block-placeholder" /> &#160;</p> <p style="margin: 0px; font: 12px Helvetica; font-size-adjust: none; font-stretch: normal"><span class="Apple-style-span" style="font-weight: bold">ConcourseCRM</span></p> <p style="margin: 0px; font: 12px Helvetica; font-size-adjust: none; font-stretch: normal">ConcourseCRM is an enterprise class customer relationship management solution that integrates seamlessly with the other modules of ConcourseSuite. With a full range of complementary tools, ConcourseCRM enables businesses to generate new leads, manage the sales process and manage and service existing customers.</p> <p style="margin: 0px; font: 12px Helvetica; font-size-adjust: none; font-stretch: normal">&#160;</p> <ul> <li>Leads and Pipeline - Manage the entire sales cycle?from lead capture and contact management to pipeline tracking and quoting.<br /> &#160;</li> <li>Marketing - Make the most of your leads and grow current customers by developing compelling, trackable marketing campaigns.<br /> &#160;</li> <li>Customer Service - Identify, track and resolve customer issues quickly and consistently with advanced action plan, case management and ticketing tools.<br /> &#160;</li> <li>Enterprise Content Management - Make valuable information accessible and usable across the organization with tools for efficient document storage and management.<br /> &#160;</li> </ul> <p>&#160;</p> <p style="min-height: 14px; margin: 0px; font: 12px Helvetica; font-size-adjust: none; font-stretch: normal"><br /> &#160;</p> </div>

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