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FAQ


Managing Products

What are the requirements for listing my product in the directory?

All members of the Intel® Software Partner Program are eligible to list their own product titles. The catalog is not intended for Resellers, including Value Added Resellers (VARs) and consultants to list.

How often should I update my product listing(s)?

You’ll want to update your listing(s) when details about your product change. This includes the description, new releases, product images, product demonstrations etc.

You’ll also want to update your listing when information about your company changes, in the company description. Your listing includes an email link and URLs to your company’s Web site. If you have a change in staff or you change the landing page or your site, you’ll want to update this information, too.

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What happens when I have a new product release?

You’ll need to update your listing, including the product image and description.

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Is there a limit to how often I can update or change my product listings?

You’re welcome to use the publishing tools to update your listing anytime.

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Is there a limit to how many products I can add to the directory?

No, there is no limit. You can add as many products as you like.

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How do I delete one of my products?

For your protection, products cannot be deleted. If you do not want your product to display in the directory, change the Stop Date (Publication tab) to yesterday's date and click on Save.

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My enabling project do not appear.

Only enabling projects with a completed Statement of Work (SOW) appear in the Enabling Projects list (Specifications tab). If you feel you have completed a SOW and your projects do not appear, please use the Contact Us form at the bottom of this page to contact customer service. Be sure to complete the form with as many details as necessary to explain your issue.

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My product is not in the right software category.

You can choose more than one software category. If you feel your product is mis-categorized, select a more appropriate software category and resubmit your product for approval. An Intel Admin will review your submission and republish it into the new category(s) upon approval.

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There are no software categories that accurately describe my product.

The software category structure is constantly evolving. If you have ideas for new software categories, use the Contact Us form at the bottom of this page to contact customer service and suggest a new category.

Feel free to select a 'best-fit' category and get your product listed right away. You can always update your product with a new category at a later date.

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I’m having trouble loading my product image or company logo.

Please view the Uploading Images Tutorial [.pdf - 330kb].

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How do I showcase my product?

First, make sure you complete the “Product Metadata” area of the Overview section. Second, take full advantage of your ability to add White Papers, product demonstrations, case studies and other marketing collateral that’s worked for you in the past.

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Certified designation: How do I certify my products?

The “certified” designation is available to members of the Intel® Certified Solutions Program for applications which have passed certification requirements. For more information on how you can certify for software and take advantage of other program benefits, click here.

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My product is certified but I don’t have the “certified” designation.

After you have completed all of the certification requirements, updates to the Software and Partner Directory are generally made within three (3) businesses days. If your designation does not appear in a timely fashion after your certification requirements have been met, please use the Contact Us form at the bottom of this page to contact customer service. Be sure to complete the form with as many details as necessary to explain your issue.

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